Our website support service includes everything necessary to keep your site working well.
- 1. Domain name
- A domain name, e.g yourcompany.co.uk, is your basic internet identity. Our service includes registration, transfer or renewal as required.
- 2. Hosting
- We make your website www.yourcompany.co.uk available on the internet by hosting it on powerful, reliable servers in a major UK data center.
- 3. Email
- The hosting service provides unlimited email addresses of the form anything@yourcompany.co.uk. These can be individual mailboxes, or forwarders to another email address. A webmail service allows you to access your email using a web browser from anywhere with an internet connection. Virus protection and spam detection on incoming email are also available.
- 4. Statistics
- A sophisticated statistics package gives information about visitors to your site, including links they followed to reach it, or words they searched for. Detailed reports are available on the web.
- 5. Technical support
- We fix problems and answer queries by email or telephone. We try to respond the same day. We also provide on-line technical information.
- 6. Maintenance
- It is important to keep your website active and up-to-date. We make minor changes on request, generally by end of next business day. Up to one hour of updating work per year is included in the support charge.
- 7. Quarterly review
- Every quarter we
- check your site for correct display and operation, including any external links
- check for any out-of-date content
- upload the site to the server to give it a recent date, visible by your users and also the search engines
- re-submit to major search engines
